Heat pump (condenser) dryer not heating

Heat Pump Condeser Dryer Not Heating

Should you be experiencing issues with your LG Heat Pump Dryer not drying clothes, please go through below flowchart designed to assist you resolving troublesome situation.

• Make sure the appliance is properly & correctly leveled. If not, adjust the leveling feet.

• Are you separating loads by clothing types? Dry clothing types separately. For example, do not mix thick polyester items with thick cotton materials.

• Are clothes way too damp before putting them in dryer? Make sure clothes got spun adequately in the washing machine.

• Make sure installation done according to owner manual instructions.

• Is there water flow blockage? Check lint filter cleanliness state. You may have to manually clean the lint filter.

Using Condenser Care Feature

The appliance automatically cleans built-up lint off the condenser using water condensed from the drying process. If needed, the condenser can also be cleaned manually.

1. Pull out the water container and empty it.

2. Pour 34 fl. oz. (1 liter) of clean water slowly into the opening of the water container compartment. Then slide the empty water container back into the compartment.

   • Do not pour the water quickly as it will spill out.
   • Pouring more than 51 fl. oz. (1.5 liters) of water into the compartment will cause water to leak out.
   

3. Turn on the appliance.

4. Press the Condenser Care button.

   
   
   

5. Press the Start/Pause button to start cleaning the condenser.

   • The condenser cleaning process takes about 1 hour.

6. Empty the water container after the cleaning is finished.

   Note If the optional drain hose is installed, there is no need to empty the water container.

7. Open the dryer door and leave it open to allow air to circulate and thoroughly dry the drum.

Additional Troubleshooting

Q : Why is my dryer taking so long to dry clothes?

A : Proper airflow is critical to the efficient operation of clothes dryers. A lint filter which is full of lint or clogged with fabric softener sheet residue can reduce the airflow to the point that the time required to dry clothing will be greatly increased.

Q : Why is my dryer not heating?

A : Some cycles automatically default to NO HEAT or AIR DRYING. Select a cycle that promoting heated drying. Many cycles feature automatic ENERGY SAVER mode as the default setting. This option helps reduce energy consumption when drying clothes by circulating the refrigerant at a lower speed and cooler temperature than in Normal Dry Mode. When this option is selected, the drying time increases significantly.