Find helpful information about your LG Product through our Help Library. Find helpful information about your LG Product through our Help Library.

Help library

Find helpful information about your LG product

Key locked message appears when pressing the button on TV body.

Troubleshooting

Key locked message appears when pressing the button on TV body.


Symptom

If key lock function is activated, TV is not operated by buttons on its body.

※ Only power button is working.


How to fix

Set and cancel “key lock” mode with TV remote control, following below procedure.

MenuLockKey lock : ON, OFF

※ Key lock is not available for all models.

*Required question