Leaking - Most Probable cause
Should a front load washer leak due to a tub enclosure breakdown it’s not a puddle of water that would ensue but a major flooding mess. Noticing a puddle of water around the front load washer compels consumer to believe something is wrong with the appliance.
Cause and Symptoms
- Front load washer found to be leaking
- Using too much soap or non-HE detergent
- Inner door glass & seal gasket dirty or obstructed by debris
- Loose drain filter
- Loose water inlet coupling
Note
Did you know that Energy Saving washing machines use approximately 60% less water than the old conventional agitator-type top load washer? That is more than half!
Subsequently, detergent should be used sparingly. Detergent should not be measured according to the load you insert in the washer but in accordance to detergent maker recommendations.
More soap, just like suds, or excess of suds, will not produce a better wash. In fact, it will do exactly the opposite. Excess soap will turn against the clothing by leaving white stain marks across. Excess suds will prevent proper tumbling and stepping of the load. Excess suds will find a way out, even through the slightest crack or out the vent hole at the rear of the washer.
Fig. 1 – Slightest soapy streak will alert you to oversudsing (too much soap).
Fig. 2 – Excessive suds escaping vent will trickle down and form a puddle of water.
Fig. 3 – Too much detergent will cause oversudsing that will escape and form puddle.
Try this
- Locate root cause by following the soapy stain marks on the panel.
- Try less soap. Way less soap. Use HE (high-efficiency) detergent.
- Regularly clean the inner glass door & gasket especially if you have pets.
- Check water hose connection couplings and tighten if need be.
- Check drain filter to ensure cap is tightly fitted.
If the water leaking appears to be a completely different issue, please consult from below list of virtual library static articles or video tutorials the one you believe addresses particular issue.
Note
If you already did the necessary troubleshooting steps and issue still persist you may contact LG Customer Service for further assistance.
Need further assistance?
If you need further assistance, please contact us via E-mail, chat or telephone calls. You can easily find our contact information from our website.
Go to [Support] [Contact LG Canada] menu and choose from [E-mail / Chat / Telephone] to ask us more questions!
You can also request for a service visit from [Request a Repair] menu and get your products checked by our technicians.
This content is made for informational purposes only and may contain images and information that are different from the product you purchased.