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    Troubleshooting
    No Picture / No Video / Black Screen / Snowy Screen
    LG TV Has Sound But No PictureUse the following guide to determine how to resolve a TV with sound but nopicture.1.Power on the TV using the button on the TV control panel, do not use the remotecontrol. With the TV powered on, press any key ...
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    Operation
    Best Picture Settings for your LG 4K or 4K OLED - TV
    To access the picture settings, select Menu > Settings > More > PictureThe following video will give you a general preview of each setting, for moreinformation on each setting, see the Definitions TabNote: Beyond the capabilities of the TV,...
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    Operation
    [LG webOS TV] – Parental Control
    MONITORING CHILDREN TV VIEWING[LG webOS TV] TV parental control TV Rating / Channel Lock Adults can restrict TV viewing according to the Canadian TV contentclassification rating system indicating intended age group per specific program or b...
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    Troubleshooting
    Refrigerator “er-dH” Error Code
    uFront Panel of the water & ice dispenser is displaying “er-dH” error code on theLCD screen.vUnit will beep until code is acknowledged. Press & hold Start button for 5seconds to clear.wUnplug refrigerator for 30 seconds then plug it back in...
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    Installation
    Correctly inserting SIM card in phone
    uShould customer call to inform you they have lost their phone service on theirmobile phone…v…ask whether they may have recently removed and re-inserted SIM card into backof phone.wIf yes, have them remove back cover once more.xHave them ge...
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    Troubleshooting
    Electric Range: “F-4” error code – troubleshooting
    uShould the LG electric range be beeping alerting customer to some malfunction,seek error code.vIf the Control Panel Display lights up error code “F-4” it indicates a shortedoven sensor!wHave customer press the Clear/Off button to terminate...
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