Help Library

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  • Video Contents
    Installation
    [VIDEO] Installation - Over the Range Microwave Oven
    OTR INSTALLATION INSTRUCTIONSVideo Tutorial provides an overview and step-by-step instructions for installingOver-the-Range microwave oven from taking it out of the box, preparing blowerfan, installing back cover template, drilling holes in...
  • Video Contents
    Repair
    Charcoal Filter Replacement
    CHARCOAL FILTER REPLACEMENT
  • Video Contents
    Troubleshooting
    Tips on cleaning the appliance (Microwave Oven, Lightwave Oven)
  • Document Contents
    Troubleshooting
    Arcing / Sparking during operation
    ARCING / SPARKING ISSUES WITHMICROWAVE OVEN COOKINGWhy are there sparks inside oven cavity while cooking? Symptom 1. Sparks witnessed inside microwave oven cavity during cooking. Checkpoint 1. Applicable Some metal accessories are safe to u...
  • Document Contents
    Troubleshooting
    No Power No Display
    uEnsure the AC power cord is fully inserted into wall AC receptacle.vHave customer take a look at their fuse box for any possible blown fuse.wIf a blown fuse, have customer replace it with fuse of equal amperage.xIf all above fine then ulti...
  • Video Contents
    Operation
    [VIDEO] Sensor Cooking
    MICROWAVE OVEN SENSOR COOKINGVideo Tutorial provides an overview and some tips over the Sensor Cookingfunction featured on microwave ovens.
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