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【公告】 市面出現回收再製電池，請認明LG官方授權通路

10/19/2025
列印
複製鏈結

分享此內容。您可以與朋友分享您喜歡的項目。

    近期本公司發現，部分消費者於 蝦O、淘O等非LG官方授權通路購買「LG CordZero™ A9 系列吸塵器電池」，經本公司取得樣品並送回韓國原廠檢測後，報告指出該等電池為回收之二手舊電池經再製與重新貼標後流入市面，已不符合LG原廠的安全與品質標準。

     

    此類再製電池雖可能部分使用原廠零件，但因再製製程由第三人經手且未經 LG 驗證，品質與安全性無法保證，恐發生電池異常、膨脹、過熱甚至起火等問題，嚴重者更可能造成人身傷害或財產損害。 

     

    為確保您的使用安全與權益，請您購買LG CordZero™ A9 系列吸塵器電池務必透過 LG 官方授權通路購買，以確保商品符合原廠規範，並享有完整保固與售後服務。【LG 官方授權通路】請見: https://www.lg.com/tw/support/parts-accessories/。

     

    同時也請您留意，當您申請保固服務時，請提供 LG 官方授權通路購買發票或購買證明，以利本公司提供原廠保固服務。

    本公司將持續追蹤市面再製電池流通情況，並依法採取必要措施，以維護消費者安全與LG品牌商譽。

     

    如有任何問題請洽台灣樂金電器股份有限公司消費者服務專線 0800-898-899，手機請撥打 02-21621196 (星期一至六09:00~18:00)，或透過線上客服或電子信箱 (www.lg.com/tw/support/email) 與 LG 客服聯繫。

     

    感謝您長期以來的支持與信任，讓我們一同守護安全、安心的使用體驗。

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