Help Library

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  • Document Contents
    Troubleshooting
    I can't play a video stored in USB
    I can't play a video stored in USBSymptomThe video in the USB doesn’t play. How to fixCheck if the product you are using supports the feature that you can watch thevideo in your USB.Check if the video has a format that the devicesupports.
  • Document Contents
    Troubleshooting
    Do you want to record sound and store in the USB?
    SymptomTo record and save it to USB storage. How to fix1. Connect the USB storage to the terminal on the product. 2. Push FUNCTION button and select the song you want to record. 3. Press Record button to start recording.4. To stop recording...
  • Document Contents
    Troubleshooting
    Speaker won’t connect to a Wi-Fi network. What should I do?
    Speaker won’t connect to a Wi-Fi network. What should I do? Symptom - Cannot connect to a Wi-Fi network - Applicable model: NP8340, NP8540, NP8740, NP8350, LAS650M,LAS750M, LAS950M Checkpoint■ Check the SSID and password of your router. How...
  • Document Contents
    Troubleshooting
    Sometime the remote control doesn't work
    Sometime the remote control doesn't workSymptomRemote control doesn’t work. CauseWhich one is selected for output? Some models do not support simultaneousoutputHow to fixThe battery may run out or there may be contact problem. In this case ...
  • Document Contents
    Operation
    Smart Audio (Music Flow) becomes ungrouped
    SymptomSometimes Smart Audio(Music Flow) becomes ungrouped. How to fix1. Alarm ringing - It is set to be ungrouped automatically if the alarm rings,for user’s convenience. 2. Power OFF/ON - If youturn off the power while it is grouped, the ...
  • Document Contents
    Troubleshooting
    What should I put as a password when connecting to a speaker using Bluetooth?
    What should I put as a password when connecting to a speaker using Bluetooth? Symptom- Verification process when connecting to the smart audio using Bluetooth- Applicable models: NP8340, NP8540, NP8740, NP8350, LAS650M, LAS750M, LAS950M How...
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