Find helpful information about your LG Product through our Help Library. Find helpful information about your LG Product through our Help Library.

Help library

Find helpful information about your LG product
How can we help you?

Find articles and videos by entering a keyword in the search box.

or Browse all helpful info.

[LG webOS TV] – HDMI Ultra HD deep colour

Troubleshooting

HDMI ULTRA HD DEEP COLOR & xvYCC COLOR SPACE


 


 

[LG webOS TV] HDMI ULTRA HD Deep Color


 


how to use  HDMI ULTRA HD Deep Color Overview



Menu path HDMI Ultra HD Deep Color  



If you connect a device that supports HDMI ULTRA HD Deep Color, you can enjoy a clearer image. After connecting the playback device, set HDMI ULTRA HD Deep Color to “On”.

However, if the device doesn’t support it, it may not work properly.

In that case, change the TV’s HDMI ULTRA HD Deep Color setting to “ Off”.





PLEASE NOTE:   above instructions pertain to VINTAGE webOS Smart TV models. As more features get developed with the constant evolution of newer TV model line-up being introduced to the marketplace, some changes to the TV on-screen menu become inevitable.



Such is the case with the HDMI ULTRA HD Deep Color feature. Accessing it from the on-screen menu has been altered as per following instructions for webOS6.0 models (2021) :




Setting HDMI External Input



Settings and additional options on screen buttons   General Devices HDMI Settings


You can apply settings to ensure a clear picture and easy control for the HDMI connected devices.



HDMI Deep Color


If you connect a device that supports HDMI Deep Color , you can enjoy a clearer image. After connecting the playback device, set HDMI Deep Color to 4K .


If the connected device does not support this function, it may not work properly. In that case, change the TV’s HDMI Deep Color setting by turning it “Off” .

 




Deep Color Supported formats  




Some Gamers have complained that although they have switched the HDMI Ultra HD Deep Color “Off” on their LG TV, the feature keeps enabling itself automatically.


 

If it is your case, please follow these instructions:             

  1.   Ensure you are using an Ultra High Speed HDMI Cable or HDMI High Speed Cable with Ethernet.
  2.   Ensure HDMI input on LG TV is set to PC ICON (most important – refer to below PC Connection Issues Guide).
  3.   Ensure that Windows 10 HDR settings are disabled (look for the Windows HD Color Settings options screen).
  4.   If you are playing games, ensure HDR settings are disabled within each game.


PC Connection Issues Guide