Help Library

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  • Document Contents
    Troubleshooting
    No Picture / No Video / Black Screen / Snowy Screen
    LG TV HAS SOUND BUT NO PICTUREUse the following guide to determine how to resolve a TV with sound but nopicture.1.Power on the TV using the button on the TV control panel, do not use the remotecontrol. With the TV powered on, press any key ...
  • Document Contents
    Troubleshooting
    No Channels Found
    NO CHANNELS FOUNDThe process for obtaining channels is fairly simple. This is normallyaccomplished by completing a channel scan.An important thing to note is that the channel structure of an LG Television isbroken down into 4 parts in this ...
  • Document Contents
    Operation
    Picture Size or Aspect Ratio
    PICTURE SIZE OR ASPECT RATIOThere are several different ways to adjust the picture size depending on whattype of devices are connected to the television. This is generally corrected byselecting the appropriate aspect ratio of the TV. Access...
  • Document Contents
    Installation
    Setting And/Or Displaying The Clock
    CLOCK SETTING/DISPLAYThere are several different settings in the Clock menu that can be changed.Note: If the time is displayed in Military format during the 2-5 second startupscreen, this cannot be changed by a menu setting. Military time O...
  • Document Contents
    Troubleshooting
    YouTube no longer supported on older Smart TVs
    YOUTUBE NO LONGER SUPPORTED ON FLASH-BASED DEVICESYouTube went public in 2015 informing customers the app would no longer besupported on older Smart TVs & Devices manufactured prior to 2013 as they weremaking major changes to their Data API...
  • Document Contents
    Troubleshooting
    Image Ghosting
    IMAGE GHOSTINGGhosting on an image can occur in a few different ways. In some cases ghostingcan appear to be two of the same image slightly offset from each other, othercases ghosting can appear as a smear or trail that follows a fast movin...
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