Help Library

Topic

  • Document Contents
    Troubleshooting
    No Picture / No Video / Black Screen / Snowy Screen
    LG TV HAS SOUND BUT NO PICTUREUse the following guide to determine how to resolve a TV with sound but nopicture.1.Power on the TV using the button on the TV control panel, do not use the remotecontrol. With the TV powered on, press any key ...
  • Document Contents
    Troubleshooting
    Disabling DEMO mode on flat panel display
    DISABLING TV DEMO MODECURRENT webOS SMART TV MODELS (webOS6.0):Setting TV General → Devices → TVHome/Store ModeYou can choose between Home Mode and Store Mode .To use the TV at home, select Home Mode .Select Store Mode ONLY when the TV is m...
  • Document Contents
    Troubleshooting
    No Channels Found
    NO CHANNELS FOUNDThe process for obtaining channels is fairly simple. This is normallyaccomplished by completing a channel scan.An important thing to note is that the channel structure of an LG Television isbroken down into 4 parts in this ...
  • Document Contents
    Operation
    On-screen menu option greyed out
    GREYED OUT OPTION FROM ON-SCREEN MENUWhile setting up your television and tweaking picture quality on-screen menuoptions to optimize viewing entertainment, you may stumble onto unresponsivefeature or functionality as they show up “greyed ou...
  • Document Contents
    Installation
    Setting And/Or Displaying The Clock
    CLOCK SETTING/DISPLAYThere are several different settings in the Clock menu that can be changed.Note: If the time is displayed in Military format during the 2-5 second startupscreen, this cannot be changed by a menu setting. Military time O...
  • Document Contents
    Troubleshooting
    Smart TV Internet Speed
    DETERMINING INTERNET SPEED IssueSome customers are curious as to the Internet connectivity speed to their SmartTV. Below procedures will instruct how to determine the Internet Speed.Please note that Smart TV process the Internet speed attri...
See more