Is your product covered by the warranty of good working order?
Under Quebec law, the following products sold by LG Canada from October 5, 2026 onward, are covered by the legal warranty of good working order:
If your product is listed above, and you purchased it on October 5, 2026 or later, see Section 1 below.
If your product is not listed above, or it is listed above, but you purchased it before October 5, 2026, see Section 2 below.
Section 1
NOTICE CONCERNING LEGAL WARRANTIES
In the event of malfunction of the goods during the warranty, contact the manufacturer and/or the merchant. They are required to repair the goods free of charge.
| Goods | Duration of the legal warranty of good working order |
|---|---|
| Range – Refrigerator – Freezer – Air conditioner – Heat pump |
6 years |
| Washing machine – Dryer – Dishwasher | 5 years |
| Television set | 4 years |
| Desktop or laptop computer – Video game console – Cellular telephone – Electronic pad | 3 years |
The warranty is automatically granted by the Consumer Protection Act.
Other warranties are also granted by that Act free of charge. They allow you, among other things, to require that the goods be durable in normal use for a reasonable length of time (sections 37 and 38 of the Act). They may apply during and after the expiry of the legal warranty of good working order.
Section 2
NOTICE CONCERNING LEGAL WARRANTIES
The Consumer Protection Act grants warranties free of charge on all goods you purchase or lease from a merchant.
The goods must be:
For more information on the warranties, go to the website of the Office de la protection du consommateur at Québec.ca/garanties-consommateur.
https://ncms-pub.gp1.aws.lge.com/ca_en/support/announcement/notice-to-quebec-consumers-concerning-the-legal-warranty/isCopied
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