LG ExtendedCare banner

LG ExtendedCare banner

* All images are for illustrative purposes only.

Reliable Support,
Greater Confidence

 

More than a service plan, LG ExtendedCare helps keep your display solutions supported with extended coverage and professional care throughout their lifecycle. Stay focused on what matters most while LG care for your display solutions.

Market Trends

 

We know that your needs are different, and have prepared multiple options for you to choose from.

Go with whatever would be the best solution for you and feel free to consult with us to hear our personal recommendations.

Critical Infrastructure

Digital displays are now core business infrastructure; professional installation is critical to day‑one reliability. Any disruption represents a material operational and financial risk.

Fleet Governance

At scale, display deployments demand a long‑term asset management perspective. Extended coverage underpins stability and confidence throughout the operating lifecycle.

Lifecycle Volatility

Over longer operating horizons, cost and service needs naturally evolve across the lifecycle. Structured coverage stabilizes OPEX and maintains operational predictability over time.

Accountable Partnership

Customers expect a partner who stands behind performance beyond initial delivery. Extended Warranty & Maintenance formalize long‑term accountability and confidence in sustained outcomes.

Cost Management

Businesses are looking at extended warranties as a way to manage costs more effectively. By spreading out the cost of potential repairs and maintenance over the life of the warranty, they can avoid unexpected expenses.

* The trends and insights presented herein reflect general market observations and should not be interpreted as guarantees of customer demand,
business outcomes, or future market conditions. Actual results and requirements may vary depending on individual circumstances.

Service Types

LG ExtendedCare, a signage display care service, helps support reliable operation and long-term management of your digital displays.

Extended Warranty Service

You can decide to add additional years, up to 5 years, to your existing warranty to enjoy the fundamental care program provided by LG.1)​

* For Hotel TV (LCD) : up to 7 years

Swap Service

LG will ship replacement products directly to your location so that you can get your device up and running as soon as possible.1), 2)

White Glove Service with Swap

Authorized LG technicians will personally come to your location to exchange or deliver the product, providing an end-to-end service including deinstallation or reinstallation.1)

Maintenance

A scheduled maintenance program providing regular on-site visits throughout the contracted period by an LGE Authorized Service Manager for preventive health checks and corrective services.​

Installation

Installation service delivered by certified in-house experts for professional setup and immediate readiness.

1) Extended Warranty Service, Swap Service, and White Glove Service with Swap are available only if purchased within 30 days of product purchase and registered and activated within 45 days of installation.
2) Replacement products may be new, reconditioned, refurbished or otherwise factory remanufactured.
* The information above is based on general standards. Please note that terms & conditions may vary from country to country.

Why LG ExtendedCare

Value beyond purchase with ongoing support and care.

As digital displays become more advanced, prices also increase. LG’s extended warranty helps protect your important asset and support its long-term performance.

Authorized and experienced LG service technicians will provide repair and reinstallation services so that you don’t have to lifta finger.

Response times vary by coverage level and region. With select plans, our LG service team can respond within the next business day*, minimizing downtime.

* Next Business Day response is available only with selected plans in supported regions. See terms for details.

* The information above is based on general standards. Please note that terms & conditions may vary from country to country.

Key Benefits

Professional services and ongoing support for your business.

LG certified parts, LG authorized service technicians, Swap program, No pre-set limit on number of repairs and swaps during the contracted period 1), Hassle-free shipping & handling, Competitive service pricing, Transferable service contract 2), Multi-year plan options

LG certified parts, LG authorized service technicians, Swap program, No pre-set limit on number of repairs and swaps during the contracted period 1), Hassle-free shipping & handling, Competitive service pricing, Transferable service contract 2), Multi-year plan options

1) Subject to product availability and applicable terms & conditions.
2) Subject to LG approval and applicable terms & conditions. * The information above is based on general standards. Please note that terms & conditions may vary from country to country.
* The information above is based on general standards. Please note that terms & conditions may vary from country to country.

Global Service Network

Professional services and ongoing support for your business.

2,931- NA, 1,331 - SCA, 642 - MEA, 973 - EUROPE, 679 - CIS, 2,029 - ASIA, 462 - CHINA 49 Countries - B2B Service Network, 9,000+ Centers - Regional Service Centers Worldwide, 78 Countries - Swap Service Coverage

2,931- NA, 1,331 - SCA, 642 - MEA, 973 - EUROPE, 679 - CIS, 2,029 - ASIA, 462 - CHINA 49 Countries - B2B Service Network, 9,000+ Centers - Regional Service Centers Worldwide, 78 Countries - Swap Service Coverage

* Above-mentioned numbers of service networks are as of Q1 2026. Service network coverage is subject to change. Please contact your local sales office for current availability.

Document

Brochure

To access more technical documentation and downloads, please visit the LG B2B Partner Portal