LG HVAC Solutions at MAQ Software's Noida Headquarters, India: A Smarter, Healthier Office Workplace

HVACCase study13/10/2026

Key Takeaways

• Project Scope — LG Multi V 5 VRF system deployed across MAQ Software's Noida headquarters, serving office areas, office gallery areas, meeting rooms, a conference hall, a guest room, and the cafeteria.
• Scale — Approximately 2,500 employees, with cooling zoned by space type using 4 way, 2 way, and 1 way cassette indoor units, plus an AHU serving the cafeteria.
• Air Quality — Optional PM 1.0 air purification filters (3- and 5-step filtration) address Delhi NCR's air quality conditions.
• Management — LG AC Manager 5 and AC Smart 5 provide centralized, internet-based remote monitoring and control.

Customer Success — Commercial VRF Deployment in Delhi NCR, India

MAQ Software's Noida headquarters in Delhi NCR runs on an LG Multi V 5 VRF system that cools open workspaces, office galleries, meeting rooms, a conference hall, a guest room, and the cafeteria for around 2,500 employees. The company chose VRF over a traditional chiller plant for zone-by-zone control, added optional PM 1.0 air purification to address Delhi NCR's air quality, and manages the system centrally through LG AC Manager 5 and AC Smart 5.

The brief for the new building was a workplace where people can work comfortably, collaborate effectively, and stay productive. Designed for a dynamic workforce and evolving business requirements, the facility combines modern infrastructure and intelligent technology. To create a comfortable, energy-efficient, and healthy indoor environment, MAQ Software partnered with LG for an advanced HVAC solution.

MAQ Software's Noida headquarters in Delhi NCR, India.

A Modular Approach to Modern Workplace Cooling

For MAQ Software, selection of the right HVAC system was an essential part of planning the new facility. After evaluating different options, including traditional chiller systems, the organization selected a modular approach using VRF technology.

The building includes open workspaces, office galleries, meeting rooms, a conference hall, a guest room, and a cafeteria, each with different cooling requirements. LG's Multi V 5 VRF system was deployed across the facility to provide flexible and efficient climate control. Multiple indoor units can be connected to outdoor units installed on the terrace, at ground level, and in the balcony areas of each floor, allowing the system to adapt to different areas of the workplace. Each outdoor unit runs on LG's Ultimate Inverter Compressor, which varies its speed with the cooling load, so output follows actual demand across zones instead of cycling on and off.[4]

Summary — Unlike a traditional chiller plant, which centralizes cooling into one large system, VRF distributes climate control zone-by-zone — a better fit for a facility with widely varying space types and occupancy patterns. Chillers remain a common choice for very large buildings with steady, uniform loads; VRF makes the most sense where zone sizes, uses, and occupancy differ.

LG Multi V 5 outdoor units installed on the terrace, at ground level, and in the balcony areas of the MAQ Software facility.

Challenges, Solutions, and Benefits at a Glance

 

Challenges LG's Solution Key Benefits
• Diverse cooling requirements across workplace areas
• Need for a modular HVAC approach
• Air quality concerns in Delhi NCR
• Need for remote HVAC monitoring
• LG Multi V 5 VRF system
• Space-specific indoor units
• PM 1.0 air purification filters*
• AC Manager 5 & AC Smart 5 for remote management
• Flexible and consistent comfort
• Energy-saving inverter technology and future-ready HVAC solution
• Cleaner indoor air
• Supports a healthier workplace
• Centralized system management

 

*Optional feature — available with 3-step or 5-step filtration.

One HVAC Solution, Multiple Workplace Needs

Different spaces demand different approaches for air conditioning. At the MAQ Software headquarters, LG has implemented a combination of indoor units based on the needs of individual areas.

4 way cassette units serve the open office areas and the conference hall, while 2 way and 4 way cassette units are installed in the office gallery areas. 1 way cassette units are used in individual meeting rooms and a guest room, and the cafeteria is cooled by a Multi V 5 system combined with an AHU. This combination helps create a consistent comfort level across diverse workplace environments while supporting the building's modular HVAC design.

LG four-way cassette indoor units installed in office areas and meeting rooms at the MAQ Software facility.

Supporting Indoor Air Quality

In November 2025, Delhi frequently recorded Air Quality Index (AQI) levels in the "Very Poor" band (301–400), according to data published by India's Central Pollution Control Board (CPCB).[1] With around 2,500 employees using the building, MAQ Software made air quality an essential part of its HVAC solution.

LG addressed this requirement with indoor units featuring built-in PM 1.0 air purification filters.* PM 1.0 refers to airborne particles 1 micrometre or smaller in diameter, finer than the PM2.5 and PM10 fractions used in India's AQI. The solution is designed to capture fine dust particles and support a clean indoor environment. The filters are also easy to clean and reusable, making them practical for long-term workplace operation.

*Optional feature — available with 3-step or 5-step filtration.

Summary — Indoor air quality isn't an add-on for offices in high-pollution regions — it's a core HVAC design requirement.

Intelligent Monitoring from Anywhere

Managing a large HVAC installation can be challenging without centralized control. MAQ Software therefore prioritized the ability to monitor and manage its air conditioning system remotely.

Alongside LG wired remote controllers for local, room-level operation, LG AC Manager 5 and AC Smart 5 let the facility remotely monitor and manage the HVAC system through the internet. This gives the facility team a single view of system status, schedules, and alarms without needing to be on-site.[2] AC Smart 5 can also switch on air-purifying mode and display real-time air quality readings for up to 128 connected units, linking the filtration and control sides of the system.[3]

LG's AC Smart 5 central control screen (left) and a shared lounge at the MAQ Software facility (right).

Balancing Comfort and Efficiency in the Modern Workplace

For MAQ Software, employee well-being, energy efficiency, and long-term sustainability were key priorities. LG's VRF-based HVAC solution brings these requirements together through a modular system, targeted indoor-unit selection, air purification, and centralized management.

The approach demonstrates how commercial HVAC systems can become an important part of a modern workplace strategy — not simply providing cooling, but contributing to comfort, operational efficiency, and a healthy work environment.

Made in India, Backed by Strong Support

LG's made-in-India capabilities and after-sales support further strengthen its role as an HVAC partner for organizations such as MAQ Software. LG Electronics India manufactures air conditioners and commercial air conditioning systems at its plants in Greater Noida, in the same Delhi NCR region as MAQ Software's headquarters, and in Ranjangaon, Pune.[5] For a technology-driven business, dependable infrastructure and responsive support are important to maintain a comfortable workplace.

By combining intelligent climate control, cleaner indoor air, and centralized system management, LG has helped MAQ Software create a workplace that is efficient, future-ready, and designed around the requirements of its people.

Summary — Local manufacturing and service coverage are part of the value proposition — not just the equipment itself.

Akhilesh Kumar, Product Group Head, System Air Conditioning Division, LG Electronics India. / Sanjeev Seth, Senior VP and Business Head, System Air Conditioning Division, LG Electronics India. / Rajeev Agarwal, Founder and CEO, MAQ Software. / Naveen Pallayil, Director of India Operations, MAQ Software.

A Future-Ready Workplace with LG

The MAQ Software Noida headquarters demonstrates how thoughtful HVAC planning can complement the changing needs of modern offices. From flexible VRF technology and different indoor units to PM 1.0 air purification* and remote system management, the solution addresses comfort, air quality, efficiency, and operational convenience.

*Optional feature — available with 3-step or 5-step filtration.

As workplaces continue to evolve, smart HVAC solutions can play an essential role in creating spaces that support both people and business performance. Through its partnership with MAQ Software, LG continues to deliver technology-driven air conditioning solutions designed for smarter, healthier, and more energy-efficient workplaces.

To explore VRF and commercial HVAC solutions for your workplace, visit LG's Commercial HVAC Solutions page or contact an LG Business representative.

Watch the Full Case Study Video

MAQ Software Noida headquarters featured in the LG HVAC case study video.

References and Source Links
[1] Central Pollution Control Board (CPCB), Government of India — Delhi AQI data for November 2025, as reported by The Tribune : https://www.tribuneindia.com/news/delhi/at-279-aqi-in-delhi-improves-to-poor-category-after-24-days (CPCB portal: https://cpcb.nic.in/)
[2] LG Business — Central Controller / AC Manager 5 (technical specifications) : https://www.lg.com/global/business/hvac/control-solutions/central-controller/
[3] LG Business — AC Smart 5 (technical specifications) : https://www.lg.com/global/business/hvac/control-solutions/central-controller/
[4] LG Global Business — MULTI V 5 VRF System (features and line-up) : https://www.lg.com/global/business/multi-v-5
[5] LG Electronics India Ltd. — Press release on VRF deployment and manufacturing operations at Greater Noida and Ranjangaon (Pune), 30 March 2026 (NSE filing) : https://nsearchives.nseindia.com/corporate/LGEINDIA_30032026110413_Press_Release_30032026.pdf

※ This case study describes a real commercial deployment. Client-specific figures (employee count, facility scale) reflect information provided by MAQ Software and LG's project team. Product specifications are sourced from LG's official technical documentation as of the reference links above and are subject to change over time.

FAQs

Q.

What is a VRF system, and why did MAQ Software choose it over a traditional chiller? 

A.

VRF (Variable Refrigerant Flow) systems distribute climate control across individual zones using multiple indoor units connected to shared outdoor units, rather than cooling a whole building from one central plant. The facility includes office areas, office gallery areas, meeting rooms, a conference hall, a guest room, and a cafeteria. For these spaces, which have different cooling needs, zone-by-zone flexibility made VRF, specifically LG's Multi V 5, a better fit than a traditional chiller system.

Q.

What types of indoor units were used at the MAQ Software facility, and where?

A.

The project uses 4 way and 1 way cassette units in office areas and meeting rooms, 2 way and 4 way cassette units in office gallery areas, 4 way cassette units in the conference hall, and a 1 way cassette unit in a guest room. The cafeteria uses a Multi V 5 system with an AHU.

Q.

Does the PM 1.0 air purification filter come standard, or is it optional? 

A.

PM 1.0 air purification is an optional feature, available with 3-step or 5-step filtration depending on the indoor unit configuration. The filters are reusable and designed to be cleaned rather than replaced, which supports long-term operation.

Q.

How does remote HVAC monitoring work with AC Manager 5 and AC Smart 5? 

A.

AC Manager 5 is LG's advanced central controller, integrating up to 8,192 units by linking as many as 32 ACP and AC Smart controllers into one management system, with HTML5 web access from PC, tablet, or smartphone.[2] AC Smart 5 is a 10.2-inch touchscreen central controller that manages up to 128 units, including indoor units, ERVs, hydro kits, and commercial air purifiers, and supports BACnet IP and Modbus TCP for BMS integration.[3] Together, they let facility teams monitor air conditioning status, schedule operation, and receive e-mail alerts remotely over the internet, without needing to be on-site.

Q.

Is LG's VRF technology suitable for large commercial facilities beyond office buildings? 

A.

Yes. LG's Multi V 5 system is used across commercial applications including offices, hotels, and retail spaces, with single outdoor units supporting up to 26 HP capacity.[4] The same modular design principles applied at MAQ Software — zone-specific units, centralized monitoring, optional air purification — scale to other facility types.

Q.

Where can I learn more about LG's commercial HVAC and VRF solutions? 

A.

LG's commercial HVAC technology, including the Multi V series, AC Manager 5, and AC Smart 5, is detailed on LG's commercial HVAC technology pages — see the references above.

More about LG HVAC

* Products and solutions may vary according to country and operating conditions.